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Data Protection Complaints

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We take your privacy and data protection seriously. If you ever have concerns about how your personal information has been collected, used, stored, or shared, you can raise this with us using the process below.

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How to raise a concern

If you believe something isn’t right with how your data has been handled, you can:

• Speak to us directly

• Submit a formal data protection complaint using our form

• Ask for guidance on the process at any time

We will review your concern fairly, promptly, and in line with the Data Use and Access Act 2025 (DUAA) and current ICO guidance.

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1. Data Protection Complaint Form

Use this form if you would like to make a formal complaint about how your personal data has been handled.

Download: Data Protection Complaint Form 

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2. Data Protection Complaints Procedure

This document explains:

• How we handle data protection complaints

• What you can expect from us

• How long the process takes

• What happens if you are not satisfied with the outcome

Read: Data Protection Complaints Procedure ​

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Where to send your completed form

Email: [insert your clinic email] Post: [insert your clinic address]

If you need help completing the form or are unsure whether your concern counts as a data protection issue, just contact us and we’ll guide you.